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Our Online Policies

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Site Terms
Acceptance of Contract Terms
The following are terms of a legal agreement between you and "KenoTractors.com". By accessing, browsing and/or using this site ("Website"), you acknowledge that you have read, understood, and agree, to be bound by these terms and to comply with all applicable laws and regulations, including U.S. export and re-export control laws and regulations. If you do not agree to these terms, do not use this Website. The material provided on this Site is protected by law, including, but not limited to, United States Copyright Law and international treaties.

Use Restrictions
The copyright in all material provided on this Website is held by the original creator of the material. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of KenoTractors. Permission is granted to display, copy, distribute and download the materials on this Website for personal, non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. This permission terminates automatically if you breach any of these terms or conditions. Upon termination, you must immediately destroy any downloaded and printed materials. You also may not, without Keno Tractor's permission, "mimic" any material contained on this Website on any other web server or server. Any unauthorized use of any material contained on this Website may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

U.S. Government Restricted Rights
The materials on this Website are provided with "RESTRICTED RIGHTS." Use, duplication, or disclosure by the Government is subject to restrictions as set forth in applicable laws and regulations. Use of the materials by the Government constitutes acknowledgment of Keno Tractor's proprietary rights in them.

Limitation of Liability
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL KenoTractors.com BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE, EVEN IF KenoTractors.com OR A KENO TRACTOR REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF MATERIALS FROM THIS WEBSITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF TRACTORS, EQUIPMENT OR DATA, YOU ASSUME ANY COSTS THEREOF. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Our Transmissions
Any idea you transmit to or post on this Site by any means will be treated as non-confidential and non-proprietary, and may be disseminated or used by KenoTractors.com or its affiliates for any purpose whatsoever, including, but not limited to, developing, selling and marketing tractors, equipment or data. Notwithstanding the foregoing, all personal data provided to Keno Tractor's Website will be handled in accordance with Keno Tractor's Website Privacy Practices. You are prohibited from posting or transmitting to or from this Website any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other material that could give rise to any civil or criminal liability under the law.

Term of Use Revisions
KenoTractors.com may at any time revise these Terms of Use by updating this posting. By using this Website, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current Terms of Use to which you are bound.

Tractor & Equipment Information
Every attempt is made by our staff to ensure the data listed is on our Website is accurate regarding our tractors and equipment. However, differences between sources, incomplete listings, errors, and data entry mistakes do occur. Consult official literature from the manufacturer before attempting any service or repair.

Privacy Statement & Terms
Our Statement
KenoTractors.com respects your privacy. We use your information to support and enhance our relationship with you, for example, to process your quote, provide service and support, and service and company news and offerings with you.  
We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited.We do not sell your personal information. We only share your personal data outside the Keno Tractor's website of companies with your consent, as required by law or to protect KenoTractors.com, its customers, or the public, or with companies that help KenoTractors.com fulfill its obligations with you, and then only with partners who share Keno Tractor's commitment to protecting your privacy and data. At any time you may contact KenoTractors.com with any privacy questions or concerns you may have.

Privacy and Data Security
At KenoTractors.com, your right to privacy and data security is a primary concern. That's why, when you visit kenotractors.com, we make sure that we are the only persons with the right to view your personal data. Below are the guidelines we use for protecting the information you provide us during a visit to our Internet Website. KenoTractors.com. Co-branded sites may operate under their own privacy and security policies.
 
Your payment and personal information is always safe.  Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
 
KenoTractors.com only requests specific types of personal information
In a few areas on our Website, we ask you to provide information that will enable us to enhance your site visit, to assist you with purchase and Website support issues or to follow up with you after your visit. It is completely optional for you to participate.

Information we may request includes your name, e-mail address, phone number, as well as other similar personal information, with the exception of credit card purchases which requires credit card information.  If we ever ask for significantly different information we will inform you.

KenoTractors.com only uses your personal information for specific purposes
The information you provide will be kept confidential. Among other things, we want to help you quickly find information on kenotractors.com and alert you to product upgrades, special offers, updated information and other new products and services from kenotractors.com.

You can opt-out of KenoTractors.com's emailing list at any time
Periodically, we may send you information about our various products and services. Only KenoTractors.com will send you these direct emails. At any time you can easily opt-out of Keno Tractors' emailing list or update your information by emailing a request to us at This email address is being protected from spambots. You need JavaScript enabled to view it..

KenoTractors.com will not disclose your personal information
Information regarding you (such as name, email address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent.

Other Websites
Keno Tractor's Website contains links to other Web sites that are not operated by KenoTractors.com. KenoTractors.com is not responsible for the privacy practices of the Websites that it does not operate.

Shipping Policy/Delivery Policy
Please be assured that your items will ship out within two days of purchase. The carriers that may be used are: U.S. Postal Service (USPS) and United Parcel Service (UPS). If you’re trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing.  UPS deliveries occur Monday through Friday, excluding holidays. If you require express or 2 day shipping, please call us at 866-363-8193 for charges.
 
Shipping and Handling costs:
All orders will be charged a flat $7.50 for shipping and handling, in addition to the USPS or UPS shipping charges.
 
WE ARE NOT RESPONSIBLE FOR ITEMS THAT ARE LOST OR DAMAGED IN SHIPMENT!
 
Return Policy
In no case will cash or check refunds be issued for tractor or implement purchases. Instead, a store credit will be given for the purchase of a tractor and/or other equipment. Returns must be made within a reasonable amount of time and the returned tractor and/or equipment must be in resellable condition.
 
Return Policy on Parts Purchases:
Please call our Parts Department at 866-363-8193, in advance to obtain an RMA (Return Merchandise Authorization) within 30 days of purchase date. No returns or refunds will be allowed after 30 days from date of purchase. A 25% restocking fee will apply for all returned parts. 
 
To be eligible for return, parts must be in new or resalable condition and properly identified with the complete part number and description of the part. 
 
All parts must be parts originally purchased from Keno Tractors on a Keno Tractors invoice. Returned parts are to be shipped prepaid by the purchaser with the original invoice as packing slip.
 
All parts are subject to final acceptance by Keno Tractors before the credit is issued. Damaged, unidentifiable or otherwise rejected or unacceptable parts will be held for 15 days after rejection of claim has been decided. Purchaser will have final decision to request the rejected parts be returned to them on freight collect, otherwise parts will be discarded.
 
Please call 866-363-8193 to obtain a reference number for a return. The reference number must be clearly marked on the box.
 
No returns or refunds on electrical parts or fuel injection pumps. No returns or refunds on special order products. Parts identified as flammable or hazardous such as paint, oil, or any such type of consumables will not be allowed for return.
 
Website Prices
All Website prices are $USD. Due to steel surcharges and freight cost, prices may vary from what is posted on our Website.

Credit Card Policy
All credit card transactions over $1,000.00 USD will include an additional 3% charge.

Contact KenoTractors.com
KenoTractors.com is the sole operator of the Keno Tractor's Website. If you would like to contact us for any reason regarding our privacy practices, please write us at the following address:

e-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it. under the subject: "Privacy Info: Request"

Privacy Statement Effective Date: April 1, 2005